An update from us.

Due to the COVID-19 outbreak and in line with the government advice, businesses at Broad Street Plaza are taking preventative measures and temporarily closing. These include Beefeater, Frankie & Benny’s, Nando’s, Pizza Express, PureGym, TGI Friday’s, The Percy Shaw and Vue. Some of our businesses remain open, for example, Nando’s are operating a takeaway service. For further information, please see below.

Our team are closely monitoring the Coronavirus situation. As always, our priority at all times is the health and safety of our customers and our employees.

We are working closely with all our tenants throughout this challenging period to maintain our high standards and we will continue to follow advice from our local health authority and the World Health Organisation.

Thank you for your ongoing support. We look forward to working through this situation with you in as seamless a way as possible and with the best service at all times. Stay safe everyone.

Update from Beefeater

“Dear Customers,

“Following Monday’s new Government guidance on Coronavirus (COVID-19) and the consequent impact on the hospitality industry as a whole, we’ve taken the decision to temporarily closes our restaurants from Saturday 21st March.

“This is not a decision we’ve taken lightly, but we’re confident it is the right one in the long term of our team members and guests. We’re sorry to those of you who had bookings with us and to those who were looking forward to welcoming in the coming weeks.

“We will re-open when the time is right and wish good health for you and your families during these uncertain times.”

Phil Birbeck
Managing Director – Restaurants

Update from Frankie & Benny’s

We’re not the first. And we will not be the last.

Alongside our competitors, we have done everything we could to keep the heart of the nation’s hospitality industry beating. We’ve served our Frankie & Benny’s community for 25 years, day in, day out with laughter, delicious comforting favourites and memories to cherish forever.

As the situation develops and given the latest update from the government, it is with a heavy heart across all teams at Frankie & Benny’s that we temporarily close our doors to all restaurants for dining in. There will be a small number of locations that will maintain a delivery & collection service to allow us to continue serving you – please check our website next week for more details.
Sadly we have also had to cancel any bookings made over the next month and can only apologise for any inconvenience this may cause.

Amongst the disruption, the chaos and uncertainty it has been reassuring to see the communities coming together, rising to the challenge in the most creative and caring ways. It’s what gives us hope that once this has blown over (because it will) we will all come back stronger and eager to celebrate the compassion and ingenuity that we see in every corner of the nation today.

And, although during these times of isolation we may not be here in person, we will continue the conversation online – so stay in touch, stay safe, share your experiences and we look forward to opening our doors to you in the hopefully near and brighter future.

Ciao (for now).
Your Frankie & Benny’s family

Update from {my}dentist

Following concerns over UK cases of the COVID-19 coronavirus, we want to reassure our patients that practices are open as usual. Please check the Government’s latest COVID-19 information before attending your dental practice or booking an appointment.

Update from Nando’s

“The safety and security of our customers and team is always our top priority and with this in mind we have taken the decision to temporarily close all of our restaurants across the UK and Ireland during the course of today, 22nd March, to help limit the spread of COVID-19 (Coronavirus). Eat in, takeaway and delivery for customers will all stop until further notice and our remaining food will be given away to those who need it most across the community.    ​

“We look forward to firing up the grills again and serving you some PERi-PERi as soon as possible, but in the meantime stay home, help those in need and we’ll see you soon.”

Update from Pizza Express

“We’ll get through this. Together. Something we truly believe as we look to make some changes to the pizzeria you know and love. In line with government advice, ALL our UK pizzerias will temporarily close to our dine-in customers from this evening.

However, over half of our Pizzerias will remain open so that you can enjoy your favourite pizza at home via

Deliveroo (now contact-free), Takeaway or through our Click and Collect service at
We thank the hardworking teams in supermarkets who help to get our pizzas on their shelves and we have increased production of our retail range so you can still pick up our pizza and dough balls to make staying in a little more tasty.
We have always prided ourselves on being a sociable pizzeria. So even whilst our doors remain shut, we promise to continue to look for ways to bring people together virtually and enjoy a slice with us. Stay tuned.
We are proud of our wonderful team and loyal customers who have reacted to these challenging times with such resilience. We’ll continue to do all we can to support our customers, teams and communities. We’ll get through this. Together.

Update from Premier Inn

For the latest update from Premier Inn, visit:

Update from PureGym

“Following Government instruction, we have closed our gyms temporarily. You won’t pay while your PureGym is closed. We’ll email all members soon with details. Thank you to all our members for your support. Keep an eye out for PureGym Home coming soon.”

Update from TGI Friday’s

“Dear Fridays Guests,

“As the safety and welfare of our guests and teams is our number one priority and following the recent UK government advice to practice social distancing, we have now made the decision to temporarily close all our restaurants from 9pm on 20/03/20. This decisive action is to protect our guests, our teams, our communities and our business.

“Thanks to you for your continued loyal custom, we are a strong, healthy and growing business and look forward to opening our doors and welcoming you back to Fridays in the near future.

“Our teams will be tirelessly working to close our restaurants down in a safe manner whilst complying with our internal COVID-19 contingency plan which includes increased control measures across the board. I would like to take this opportunity to thank our teams for their continued professional and hardworking approach. They have come together in extremely difficult circumstances in a way that makes us all tremendously proud to be a part of the Fridays family.

“We will ensure that any stock we can safely distribute will be donated to support our local communities or shared amongst the team, and we will continue to look for ways in which we can help those in need.

“We’ve been working hard on some exciting new developments for you, including new food and drinks menus and the return of some classic cocktails. Unfortunately, the launch will now have to be delayed, but we can’t wait to invite you to try it when we open our doors again. Myself and the entire team are going to bring Fridays back stronger than ever before.

“Watch this space and take good care of yourselves.”

Yours Aye

Robert B Cook


Update from The Percy Shaw

Dear customer

Following instruction from the UK Government, we are currently closed until further notice.

We will post updates here:

We look forward to welcoming you back to our pubs soon.

Kind regards

John Hutson
Chief Executive

UPDATED: Friday 20 March 2020 at 10pm

Update from Vue

‘Since the first news of the COVID-19 outbreak, we have been doing everything we can to provide a high quality, enjoyable and safe big screen experience for our customers. However, in line with the UK Government’s latest public health advice, we will be closing all our venues in the UK & Ireland from today, March 17, until further notice.’

‘As you expect, we are also doing our part by putting employment policies in place so that our staff are protected and are not penalised financially.

‘Any pre-existing bookings will be refunded automatically in the month of the scheduled screening. Please continue to follow us on our social channels for the latest updates.

‘We want to wish all our customers and employees well during these difficult times. Thank you for continued support and we look forward to welcoming you back at one of our cinemas soon.’

This means that the Vue cinema is shut here at Broad Street Plaza. Their original message was ‘Apologies, we are temporarily closed. We hope to reopen soon, visit for updates.’