CUSTOMER SERVICE
Car Parking
Broad Street Plaza’s car park is managed by APCOA. The car park is open twenty-four hours a day. Parking is paid for via the APCOA Connect app, or the digital pay machine located in the ground floor lift lobby.
Disabled Parking: The APCOA car park has disabled friendly spaces for disabled parking located on levels 1, 3 and 5. Lifts to the Plaza are accessible from the odd-numbered levels. There is also a lift to the NHS Cinic on car park level 2.
Season Tickets are available by telephoning 07794 235427 or clicking here
Wheelchair Access
Broad Street Plaza is fully accessible for disabled customers. If you have a disability and require assistance, please do not hesitate to contact a member of our staff on telephone 01422 320643.
If you require further information about disabled access to individual restaurants or tenants at The Plaza, it may be better to contact them directly. You can find their contact details here.
The Centre Management Suite
The Centre Management Suite is located at the rear of the scheme on the corner of North Parade and Northgate, next to the service area entrance. Please visit the Centre Management Suite for:
- General enquiries
- Lost property assistance in an emergency
- Special assistance for customers with disabilities
- Security issues
